The questions people ask us most, in plain words. If yours is not here, call 888-271-5683 and a real person will help.
No and no. Every Love Mobile plan is prepaid. Pay month to month and change or cancel anytime.
Plans start at $15 a month plus taxes and regulatory fees, and Love Unlimited with no data cap is $35. Every plan gives back to a local nonprofit every month.
Our $35 flagship plan on Love Blue: unlimited data with no data cap, 50 GB of hotspot, Mexico and Canada included. See Love Unlimited.
Yes. Family plans put up to four lines on one bill, with any mix of plans and networks and no fee for adding lines.
Yes. LoveGuard™ Kids plans start at $15 a month with a web filter that stays on when WiFi is off.
Yes. A Love Line adds a second number to the phone you already own for $15 a month. No new phone.
Yes. You can change your plan or your network any month from your account, or call 888-271-5683 and we will do it with you.
Love Pink shows LOVE as the network name on your phone. Love Blue includes roaming in Mexico and Canada and is home to Love Unlimited. Love Red includes international calling. Check the coverage map for the strongest signal where you live and work.
Yes, for most addresses. Each of the three Love Mobile networks covers more than 99% of the U.S. population. Enter your ZIP code in the Love Pink, Love Blue and Love Red maps to compare all three at your address.
Yes. 5G is included on all three networks at no extra cost, on every plan, with a 5G capable phone. There is no 5G upgrade fee.
Yes, on Love Blue. Talk, text and data work in Mexico and Canada at no extra charge. Love Pink offers international roaming as a paid add-on.
Yes. All three networks cover more than 99% of the U.S. population, including rural areas. Rural performance varies by network, so check all three maps for your address.
Most unlocked phones from the last several years work on at least one Love Mobile network. Your phone must be unlocked and compatible with the network you pick.
By eSIM. After checkout, your activation QR code arrives by email. Scan it and you are on. Most unlocked, eSIM capable smartphones work.
Yes. Tell us at checkout and we bring your number with you at no extra cost. Have your current account number and transfer PIN ready, and keep your old service active until the transfer finishes.
Call 888-271-5683. For Love Blue we can mail a physical SIM card and set it up with you.
Plans are prepaid. Your card is charged each month for the month ahead, and you can see your renewal date, usage and card in your account.
Manage My Account shows your lines, usage, renewal date and card, and lets you change plans, update your card, cancel or reactivate.
Plans are prepaid for the month ahead and merch is made to order. The Refund and Shipping page has the full policy in plain words.
A benefits hub included free with every plan: exclusive discounts, cashback and lifestyle benefits. See LIFE Perks™.
Every Love Mobile plan helps fund nonprofits. Every 1,000 local subscribers on the All Love plan can fund up to $120,000 a year for one nonprofit. You pick the cause at checkout. We handle the rest. Figures are illustrative and vary by program, nonprofit partner and participation.
No. You pay for your plan. The giving is built into the way we do business.
Yes. You choose at checkout, and you can nominate a nonprofit we do not work with yet.
Yes. Plan or product, every Love Mobile purchase supports local nonprofits through the Give Back Model™.
Yes. Each piece is printed when you order it, so give it a little time to be made before it ships. We ship to addresses in the United States and the shipping cost shows at checkout.
Because every piece is made to order, we cannot take returns or exchanges for the wrong size or color, or a change of mind. If your item arrives damaged, defective or misprinted, or your package is lost in transit, contact us within 30 days of delivery with a photo and we will replace it or refund it, free. See the full policy.
Call 888-271-5683 and talk to a real person. Or let the plan finder pick a plan for you in four questions.
Support hours and more help at help.getlovemobile.com.
