Quick Answer

To add Love Mobile as a second line, your phone must be carrier-unlocked and eSIM-capable.

• iPhone: Go to Settings > General > About > Carrier Lock. If it says No SIM Restrictions, you’re unlocked.

• Android: Go to Settings > Network & Internet > SIMs. If you can add another carrier or eSIM, your phone is likely unlocked.

How to Add Love Mobile After You’re Unlocked

iPhone (iOS 16 or later)

1. Connect to Wi-Fi.

2. Go to Settings > Cellular (or Mobile Data) > Add eSIM.

3. Choose Use QR Code and scan your Love Mobile QR code.

4. Label your lines and choose which one handles data, calls, and messages.

5. You can switch at any time in Settings > Cellular.

Android (Samsung Galaxy & Google Pixel)

• Samsung Galaxy:

  1. Go to Settings > Connections > SIM Manager > Add eSIM.

  2. Scan your Love Mobile QR code or enter activation details manually.

• Google Pixel:

  1. Go to Settings > Network & Internet > SIMs > Add eSIM.

  2. Scan your Love Mobile QR code and follow on-screen instructions.

Tip: Most new phones support multiple eSIMs, allowing you to keep your existing line while adding Love Mobile.

How to Unlock Your Phone by Carrier

AT&T

Policy: Devices that are paid off and not reported lost or stolen are eligible for unlocking.
Steps:

1. Go to AT&T’s Device Unlock Portal.

2. Enter your IMEI number and complete the online form.

3. Once approved, AT&T unlocks the phone remotely. Restart your device to complete the process.

Verizon

Policy: Verizon locks phones for 60 days after activation, then unlocks automatically if the account is in good standing.
Steps:

1. If your phone is older than 60 days, restart it — most unlock automatically.

2. If it remains locked, contact Verizon Support.

T-Mobile

Policy: T-Mobile automatically unlocks eligible phones remotely within two business days once criteria are met.
Steps:

1. Ensure your device has been active for at least 40 days with on-time payments.

2. Keep Wi-Fi or mobile data turned on so the unlock can be delivered over the air.

3. You can also check status or request an unlock using the Device Unlock section of your T-Mobile app.

4. Learn more at T-Mobile Device Unlock Support.

Popular MVNO Unlock Policies

If you purchased your phone from one of these carriers, follow their specific guidelines.
If you only use their service with a phone purchased elsewhere, your lock status depends on the original selling carrier.

Cricket Wireless (AT&T Network)

• Must have at least 6 months of paid service.

• Most Android phones can be unlocked directly in the myCricket app.

• Visit Cricket Unlock Support.

Metro by T-Mobile

• Devices must be active for 365 days on the network.

• Unlock eligible devices through the MyMetro app or contact customer service.

• Details at Metro Unlock Policy.

Boost Mobile

• Device must be active for 12 months and account in good standing.

• Once eligible, Boost will automatically unlock within two business days.

• Visit Boost Unlock Policy.

Xfinity Mobile

• Must be activated for 60 days, paid in full, and account in good standing.

• Many phones unlock automatically within 48 hours after final payment.

• Learn more at Xfinity Unlock Policy.

Straight Talk / TracFone / Total Wireless

• Must be active on the network for at least 60 days and account in good standing.

• Request an unlock through the TracFone Unlock Portal.

Once Your Phone Is Unlocked: Add Love Mobile as Your Second Line

iPhone

1. Go to Settings > Cellular > Add eSIM.

2. Scan your Love Mobile QR code or manually enter your activation code from your order email.

3. Choose your default line for calls, texts, and data.

Android

• Samsung Galaxy: Settings > Connections > SIM Manager > Add eSIM > Scan QR.

• Pixel: Settings > Network & Internet > SIMs > Add eSIM > Scan QR.

Troubleshooting

Still Locked After Approval?

• Restart your phone and connect to Wi-Fi.

• On iPhone, go to Settings > General > About and check for a Carrier Settings Update.

• If still locked, contact your carrier using the links above.

Can’t Find the eSIM Option?

• Your device may not support eSIM or may still be locked.

• Confirm eSIM compatibility in your device’s technical specs.

Managing Two Numbers

• iPhone: Go to Settings > Cellular > Cellular Data to pick your active data line.

• Android: Go to Settings > Network & Internet > SIMs to set your default line.

Frequently Asked Questions

Do I need to call my carrier to unlock?
Usually no. Most carriers automatically unlock once the eligibility window passes.

Can I keep my existing number and use Love Mobile for data only?
Yes. You can keep your main number and use Love Mobile as a secondary or data-only line.

If I bought my phone from Apple or Samsung, do I need to unlock it?
No. Factory-unlocked phones can activate Love Mobile right away.

Does unlocking affect my warranty or financing?
No, as long as you follow official carrier procedures. Some carriers may require your device be fully paid off first.

Need Help from Love Mobile?

If you’ve confirmed your phone is unlocked but can’t activate our eSIM, contact us through the chat on GetLoveMobile.com.
Have ready:

• Your phone model

• Your software version

• A screenshot of your carrier lock status