Introducing LoveGuard™

At Love Mobile, we believe connection should empower families — not expose them to unnecessary risk.

Today’s digital world offers incredible opportunity. It also comes with challenges that parents and young adults should not have to navigate alone. That’s why we’re introducing LoveGuard™ Plans — a smarter, healthier way to stay connected.

LoveGuard™ was built around one simple belief: protection should grow with the person using it.

Why We Created LoveGuard™

Children, teens, and young adults all use the internet differently. A one-size-fits-all filter doesn’t work — and complete freedom without safeguards isn’t responsible either.

LoveGuard™ provides structured levels of digital protection that align with different stages of development. It helps families create healthy boundaries while still allowing room to explore, learn, and grow.

This isn’t about control.
It’s about care.

LoveGuard Kids

Built for Kids

Designed for younger users who need a safe digital foundation.

LoveGuard Starter blocks mature content, social media, chat platforms, games, and other potentially distracting or unsafe categories. SafeSearch is automatically enabled to filter explicit results.

This level creates a focused and protected browsing environment so kids can use their devices for learning and healthy engagement — without exposure to content that isn’t appropriate for their age.

LoveGuard Teens

Designed for Teens

Teens need connection. They also need protection.

LoveGuard Balance blocks mature and illegal content while allowing access to social media, chat, email, and everyday digital tools. SafeSearch remains enabled to filter explicit search results.

This level supports growing independence while still guarding against harmful or high-risk content.

LoveGuard Young Adults

Built for Young Adults

For young adults who are stepping into independence.

LoveGuard Freedom allows open web browsing while still blocking highly explicit material, illegal content, and major security threats like phishing, malware, and harmful domains.

This level prioritizes safety without limiting everyday digital access.

Protection That Works Quietly in the Background

Across all LoveGuard™ levels, we help protect against:

• Explicit adult content

• Illegal activity categories

• Major cybersecurity threats

• Phishing and harmful domains

• Exploitative or abusive content

Because protection isn’t just about what they see. It’s about what sees them.

A Note on Digital Filtering

No content filtering solution is 100% perfect. These protections rely on category databases and evolving web classifications. Occasionally, a new website may be temporarily over-restricted or under-restricted.

On some Android devices, higher filtering levels may occasionally affect access to the Google Play Store. If that happens, our team is here to help.

We believe in transparency — and in supporting families every step of the way.

More Than a Phone Plan

LoveGuard™ is part of our larger commitment at Love Mobile to build healthier communities through responsible connection.

Technology should create opportunity.
It should strengthen families.
It should protect what matters most.

With LoveGuard™, protection grows with them.

And connection stays rooted in care.

Recap:

High Protection Plan (Best for Kids)

Our most restrictive filter, designed to provide a safe browsing environment for younger children by blocking mature content, social media, and potentially distracting websites.

Features:

• SafeSearch: Automatically Enabled (Filters explicit search engine results)

Blocked Categories:

• Adult & Mature Content: Adult Themes, Pornography, Sexuality, Tasteless Content

• Social & Communication: Blogs, Chat, Dating, Forums/Message Boards, Social Networking, Webmail

• Media & Entertainment: Games, File Storage/Peer-to-Peer (P2P), Photo Sharing, Video Sharing, Visual Search Engines

• E-Commerce & Ads: Adware, Classifieds

• Regulated & Illegal: Alcohol, Drugs, Gambling, Illegal Activities, Illegal Downloads, Weapons, Terrorism

• Security Threats: Child Abuse Content (IWF), Command and Control Callbacks, Hacking, Hate/Discrimination, Phishing Attacks, Potentially Harmful Domains, Proxy/Anonymizer, Web Spam

Medium Protection Plan (Best for Teens)

A balanced filter that blocks malicious sites and mature/explicit content while allowing access to everyday tools like social media, games, and email.

Features:

• SafeSearch: Automatically Enabled (Filters explicit search engine results)

Blocked Categories:

• Adult & Mature Content: Adult Themes, Pornography, Sexuality, Tasteless Content

• Regulated & Illegal: Drugs, Illegal Downloads, Weapons

• Security Threats: Child Abuse Content (IWF), Command and Control Callbacks, Hacking, Hate/Discrimination, Phishing Attacks, Potentially Harmful Domains, Proxy/Anonymizer, Web Spam

(Note: Unlike the High plan, this level allows access to Social Media, Chat, Webmail, Games, and Video Sharing).

Low Protection Plan (Best for Young Adults)

Our least restrictive filter. It allows open web browsing while protecting the user from significant security threats, illegal content, and highly explicit material.

Features:

• SafeSearch: Not Enforced

Blocked Categories:

• Adult & Mature Content: Adult Themes, Pornography, Sexuality, Tasteless Content

• Regulated & Illegal: Drugs, Illegal Downloads, Weapons

• Security Threats: Child Abuse Content (IWF), Command and Control Callbacks, Hacking, Hate/Discrimination, Phishing Attacks, Potentially Harmful Domains, Proxy/Anonymizer, Web Spam

How LoveGuard™ works

LoveGuard™ filters web browsing on the Love Mobile network.

• It works on cellular data, in a web browser.
• It does not filter WiFi. On home, school, or public WiFi, your own router and device settings apply.
• It does not filter inside apps. It filters websites.

Here is why that matters. Most families put a filter on their home WiFi. That filter disappears the moment a kid switches WiFi off and uses cellular instead. LoveGuard™ is the layer that covers that gap.

For app limits and WiFi coverage, pair LoveGuard™ with the parental controls already built into the phone. Screen Time on iPhone. Family Link on Android. LoveGuard™ handles the part those tools cannot reach.

Important Disclaimer for Users: Content filtering solutions are not 100% error-free and rely on pre-determined category lists. At times, the filter may over-restrict or under-restrict access to certain newly created websites or apps. (Note: Customers using Android devices may occasionally experience issues accessing the Google Play Store when high-level filtering is activated).